Hugo Boss US Store Reviews
(Rated by 3 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.3
- Good Value4.0
- Return Policy5.0
- Price & Quality4.0
Recent Customer Reviews (3)
Dorothy Sabatino
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Yseult Frappier
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Alexander Pfaff
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Hugo Boss US Store Pricing
Polos and T-Shirts
under $100
Payment Methods
Accepted Payment Options:
Prices for items on Store-us.hugoboss.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Hugo Boss US Store credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Hugo Boss US Store Pros & Cons
Pros
1
Premium Quality: Known for high-quality, luxury fashion items.
2
Wide Variety: Offers a broad range of premium apparel, shoes, and accessories.
3
Customer Account Benefits: Allows customers to manage personal information, store multiple shipping addresses, track order status, and view order history.
4
Digital Innovation: Focuses on digitalization to make the value chain more efficient and flexible.
5
Sustainability: Committed to sustainability, integrating it into its strategy and operations.
6
BOSS Experience: Provides private invitations, exclusive gifts, personal shopping, and more through its loyalty scheme.
CONS
1
Poor Customer Service: Many reviewers have expressed dissatisfaction with customer service, citing issues with communication.
2
Mixed Customer Reviews: The site has a rating of 1.8 stars from 17 reviews, indicating general dissatisfaction with purchases, particularly regarding customer service.
3
Return Policy Limitations: Returns purchased with PayPal may only be returned to the online store and are ineligible for store credit or exchange at physical stores.
Hugo Boss US Store Features and Benefits
Features
Premium Quality
Known for high-quality, luxury fashion items.
Wide Variety
Offers a broad range of premium apparel, shoes, and accessories.
Customer Account Benefits
Allows customers to manage personal information, store multiple shipping addresses, track order status, view order history, save wishlist items, and receive special offers.
Digital Innovation
Focuses on digitalization to make the value chain more efficient and flexible.
Sustainability
Committed to sustainability, integrating it into its strategy and operations.
BOSS Experience
Provides private invitations, exclusive gifts, personal shopping, and more through its loyalty scheme.
Secure Payment Methods
Supports various payment methods including credit cards and gift cards with 3D Secure transactions.
60-Day Return Policy
Free returns within 60 days of delivery with prepaid domestic return shipping label and full refund to original payment.
Personal Shopping
Personalized advice from sales advisors and exclusive appointments before/after store hours.
Alterations Service
Complimentary standard alteration on full-price suiting items purchased online or in-store.
HUGO BOSS App
Seamless shopping experience with exclusive services, curbside pickup, and same-day delivery.
Curbside Pickup
Contactless curbside pickup for orders.
Same-Day Delivery
Same-day delivery option for orders.
BOSS UNBOXED
Personalized styling program with curated looks hand-delivered for at-home fitting.
HUGO BOSS XP Membership
Exclusive benefits including special events, premium services, unique experiences, and NFT token collection/redemption.
Exclusive Gifts
Higher value exclusive gifts for members.
VIP Experiences
Private invitations to fashion shows, product launches, and special in-store events.
Competitive Pricing
Over 200 polos and T-shirts under $100 with frequent sales and discounts up to 50% off.